Privacy policy
Last updated: 15 November 2026
This policy explains what information FraniaPrep collects when you use the website at franiaprep.com, why we collect it, and the choices you have. FraniaPrep is run by FraniaCore, a company based in Nigeria, which is also the name you will see on payment receipts. We follow the Nigeria Data Protection Act 2023.
If you have a question about your information, email us at [email protected].
What we collect
| Information | When we get it | Why we need it |
|---|---|---|
| Your name, email address and Google account ID | When you sign in with Google, or your email address when you sign in with an emailed code | To create your account, keep you signed in, and give you access to free and paid content |
| Payment details: plan, amount, date and payment reference | When you buy a plan | To give you the time you paid for and keep a record of the sale. Paystack (naira) or Bachs (US dollars) handles your card or bank details. We never see or store them. |
| Your test answers, notes, highlights and Writing responses | When you take practice tests | To score your tests and show your results. This is saved in your browser and, when you’re signed in, to your account so you can continue on another device. |
| Speaking recordings | When you record an answer | So you can play your answer back. Recordings stay in your browser unless you choose a feature that sends them for feedback. |
| Your answers in an AI Speaking test: the recording is used only while the test runs and is not stored; we keep the written transcript and your result | When you take an AI Speaking test | To run the examiner, score your answers and let you reopen your result (see AI marking) |
| Essays you send for AI marking, the report we send back, and the marking system's working notes (such as error counts and whether each part of the question was answered) | When you press "Get AI marking" | To mark your essay, show you the report, and check that our marking stays accurate (see AI marking) |
| Your confirmation that you are 18 or over | The first time you use AI marking | Google's terms allow AI marking only for adults, so we keep the date you confirmed |
| Question reports | When you report a problem with a question | To check and fix the question |
| How you use the website: pages visited, clicks, device and browser type, approximate location from your internet address | Basic, cookie-free measurement for every visitor; more detail only if you allow analytics or advertising cookies | To improve the website and measure our adverts (see Cookies below) |
| Your email choices | When you tick or untick an email option | To send only the emails you asked for, and to keep a record of your choice |
We do not ask for your date of birth, address, phone number or ID documents.
Emails we send
- Account and payment emails, such as a receipt. You get these because you have an account or made a purchase.
- Daily IELTS practice question. Only if you tick this option.
- Offers and news about our courses and practice tests. Only if you tick this option.
Both options are unticked until you choose them. Signing in or using free content never depends on ticking them. Every practice and offers email has an unsubscribe link, and you can change your choices on your account page at any time.
Who we share it with
We do not sell your information. We share it only with services that help us run the website, and only what they need:
- Google: sign-in, AI marking of essays you send for feedback, and the AI Speaking examiner (Google Cloud). See AI marking below.
- Cloudflare: hosts the website and stores account and payment records.
- Brevo: sends the sign-in codes you ask for by email.
- Paystack: processes payments in naira. Receipts and bank statements show the payment to FraniaCore, the company that runs FraniaPrep.
- Bachs: processes payments in US dollars. Your card or account details go straight to Bachs; we never see or store them.
- Our email provider: delivers the emails you asked for.
- Microsoft Clarity: shows us how visitors use the website, such as where they click and scroll, so we can fix confusing pages. Basic measurement without cookies runs for everyone; full measurement with cookies only if you allow analytics cookies.
- Meta (Facebook and Instagram): measures how well our adverts work and shows our adverts to people likely to find them useful. Only if you allow advertising cookies.
Some of these services store information outside Nigeria. Where they do, we rely on their published security and data protection commitments. We may also share information if the law requires it.
We also record which advert or link brought you to the website (for example, the campaign name in the link you clicked) and keep it with your account and any purchase, so we know which of our adverts are useful. This stays in our own records and is not shared.
How long we keep it
- Account information: while your account is open. If you ask us to delete your account, we remove it within 30 days.
- Payment records: up to 6 years, because tax and accounting rules require it.
- Essays sent for AI marking, their reports and the marking notes: while your account is open, so you can see your progress. You can delete them yourself at any time with "Delete my essays" on the Writing page, and they are removed straight away.
- Progress saved to your account (test answers, notes, results and drafts) is kept while your account is open. Information saved only in your browser, such as Speaking recordings, stays there until you clear it. When you sign out, we remove your progress from that browser.
AI marking
When you press "Get AI marking", this is what happens to your essay:
- What is sent: the task question, your essay and, for Academic Task 1, the chart. Your name and email address are not sent.
- Who marks it: Google's Gemini AI, through Google Cloud, which we pay for. Google does not use your essay to train its AI. It may keep it for a short time to run the service and to check for misuse of its AI, as its terms allow.
- What we keep: your essay, the report, and the marking system's working notes. We use the notes only to check and improve how accurately we mark. You never see them, and we don't share them.
- Your band is an estimate: it is a practice guide, not an official IELTS score.
- Age: AI marking is for people aged 18 or over. The first time you use it, you confirm this by pressing the button, and we keep the date.
- Deleting: "Delete my essays" on the Writing page removes all your marked essays, reports and notes straight away. Deleting them doesn't affect your credits.
In an AI Speaking test, the examiner is also Google's Gemini AI. Your voice is streamed to it while you answer, so it can listen and reply, and your answers are then scored. Your name and email address are not sent. The audio is processed in memory and deleted when scoring ends; we keep the written transcript and the result so you can reopen it. The same age rule applies. "Delete my Speaking results" on the Speaking test page removes them straight away.
Your rights
Under the Nigeria Data Protection Act 2023, you can ask us to:
- tell you what information we hold about you and give you a copy
- correct information that is wrong
- delete your information
- stop sending you marketing emails, or stop using your information in a particular way
- send your information to you in a format you can reuse
Email [email protected] from the address on your account and we will reply within 30 days. If you are unhappy with how we handle your information, you can also complain to the Nigeria Data Protection Commission.
Keeping it safe
We keep only what we need. Sign-in sessions use secure cookies, connections to the site are encrypted, and access to our records is limited to us.
Cookies and browser storage
| Type | What it does | Your choice |
|---|---|---|
| Essential | Keeps you signed in, and saves your test answers, notes and settings in your browser so you don't lose your work | Always on, because the website needs it |
| Analytics (Microsoft Clarity) | Records how visitors move around pages, including clicks and scrolling, so we can improve the website. What you type into answer boxes is hidden from these recordings. | Basic measurement without cookies is always on, so we can see which pages cause problems. It cannot link your visits together. Full measurement with cookies is off until you allow it. |
| Advertising (Meta Pixel) | Tells Meta when someone visits a page or buys a plan after seeing our advert, so we can measure and improve our adverts | Off until you allow it |
When you first visit, we ask whether you allow analytics and advertising cookies. You can change your choice at any time from the "Cookie settings" link at the bottom of the website. When you buy a plan, and you have allowed advertising cookies or chosen the "help us improve our ads" option on your account, we may also send Meta a scrambled (hashed) copy of your email address and the purchase details, so Meta can match the purchase to an advert. Meta cannot read your email address from it.
Children
This website is for people preparing for IELTS. If you are under 18, please use it with a parent's or guardian's permission. AI marking is only for people aged 18 or over, because Google's terms for its AI services require it. If we learn that someone under 18 has used AI marking, we will delete their essays and reports.
Changes to this policy
If we change this policy, we will update the date at the top. If a change affects how we use your information in an important way, we will tell you on the website or by email before it takes effect.